Contact us

Some of our most Frequently Asked Questions.

We accept all major credit cards and PayPal, as well as several local currencies.

What is Klarna? Klarna is an alternate payment method that allows you to split your purchase into 4 interest-free payments for orders between $10 - $2,500 USD. To use Klarna to pay for your purchase, choose Klarna in the checkout.

Cancelling an order, checking a status, and when your order should ship.

Free ground shipping for all U.S. orders, and low rate International shipping.

How to request a Return Merchant Authorization number and getting your item back to us.

Choose to pick up your order at our New York City or Los Angeles flagship.

Our repair policy for applicable items and recommended care.

We are working to further enhance the accessibility and usability of our website to meet or exceed applicable standards. This work is ongoing and as we continue to strive toward our goal of promoting accessibility.